Our company is building new generation software of products that will automate decision-making and optimize your planning and operations by utilizing the latest techniques available in the fields of operations research and computer science.

Optym is building decision automation and optimization products to meet specific needs. We build such products jointly with launch clients or with strategic development partners and enhance, support and maintain them through a community supported model. We are building such software products for railroads, airlines and trucking companies. In this section, we next describe our typical engagement model for the licensing of these software products.

Product Introduction

This process begins with educating potential clients about our software products by giving product presentations and demonstrations through web meetings. We also share product white papers that give a deep dive into product functionalities and capabilities. If our software product is aligned with your needs, then we recommend doing a pilot study.

Pilot Study

The pilot study is comprised of the following tasks:

1. Data Delivery: We share with you a document that describes the data and its format needed for the pilot study. You provide us your business data in this format.

3. Model Case Creation: Then, we run the data though our model, which is either an optimization model or a simulation model. We validate the model with you to ensure that its results are implementable.

2. Base Case Creation: We perform complex calculations of your data and work with you to repair any data-related issues. Next, we create a base case of your current operations and obtain your approval. This base case serves as a benchmark for comparison.

4. Business Case Preparation: We compare the model case with the base case and assess potential benefits for using the product. We collaboratively perform a ROI (return on investment) analysis and make a business case for your investment in the product.

The pilot study typically takes one to three months depending upon the complexity of the product. We generally do not do product enhancements to meet your specific needs in the pilot product, but we can do this in special cases if it is deemed necessary for a successful pilot. With our very high success rate with recent pilot studies, almost all clients move to the next stage of product licensing.

Product Licensing

In this stage, we license the product to you, perform enhancements to model your unique business needs, assist in the deployment of the product with your operational system, and train your users in using the product.

1. Product Licensing: Our standard licensing model is the SaaS (software as a service) model, in which you pay annual licensing fees for using our product. Our average contract period is three years.

3. Deployment: Our products are multi-user systems that perform heavy number crunching and thus need powerful computer servers. Our products are generally cloud-hosted, but in special cases they can also be hosted within a client’s data center. Our deployment team works with your IT team and integrates the product with your upstream and downstream systems. Our products can also be used as stand-alone systems, and data can be imported and exported in several ways.

2. Enhancements: Should you require any enhancements of the model, our team will perform these, provided they do not break our community-supported model of product development. Some enhancements become a standard part of the product, while others are optional capabilities that may or may not be used through the configuration of parameters. These enhancements are generally done on a time and material basis using our standard software development rates.

4. Training: Our deliverables are sophisticated systems, so we permit any users to receive thorough training. Our deployment team works closely with your business team to prepare data, do data confirmations, fix data issues, set the right values of configuration parameters, and interpret results with recommendations. We offer training at the client’s site and some training at our company’s offices.

After we have licensed the software product to you, enhanced it to meet your needs, and integrated it with your operational systems, we continue to support you and the system as necessary.

Support, Maintenance and Enhancements

Our software product is supported, maintained and enhanced over time to meet users’ evolving business needs. These tasks are an integral part of our offerings.

Support: We provide different levels of support for our products depending upon their business criticality and service level agreements. We typically offer support during business hours (for planning systems) and 24 x 7 x 365 support (for real-time operational systems). Users receive email and phone support, and we expeditiously handle their requests. We also continue to train new users on an as-needed basis.

Maintenance: We monitor system performance continually, and address any performance issues. Any bugs discovered by us or users are fixed through periodic updates. We also upgrade the system as new versions of the operating system, database and other components are released.

Enhancements: We are open to clients’ suggestions for new functionalities and capabilities to be added to our products to make them more useful to their business. We hold a user group meeting every year and, in addition, we make an in-person visit to our clients to take their feedback. Based on the feedback received, we create a roadmap of product enhancements and share it with our clients. We provide some enhancements as a part of the ongoing licensing fee and offer some enhancements as add-on modules for extra licensing fees.

What People Are Saying

“HaulPLAN provides us the ability to continually review ways to improve our network from both a cost and or service perspective. It can complete what-if studies with ease that allows you to determine the best improvements to implement within the network.”

HaulPLAN User 

“RouteMAX’s unique combination of route optimization and intuitive user workflows has delivered better visibility, rapid route planning, and improved utilization of our drivers and equipment.”

Rohit Lal

“It is a pleasure to work with the Optym Rail team. They are very hard-working, sincere, and committed to the product. They do whatever is needed to make the project successful.”

Bernard McCall
AVP – Locomotive Management & Network Operation

“Easy to use, innovative and comprehensive, Axele is the TMS I was waiting for. Axele makes my life and our drivers lives much easier.”

Bogdan Bota, Manager
N & G Trucking Company, Inc. 

“These new tools will enable us to offer more to our Customers through better network planning and uncovering new ways to continue growing our network in a meaningful way.”

Adam Decaire
Vice President Network Planning, Southwest Airlines

“The main value Haul Plan adds to our organization is time savings. Easy to make plan changes and publish into our line haul network in a short amount of time.”

HaulPLAN User 

“ILPO is able to semi-automate our plan maintenance process, free up manpower, and create balanced and lower cost locomotive operating plans. It also gives us the ability to perform a variety of what-if analysis helping to improve locomotive productivity and utilization.”

Andrew D. John
AVP – Locomotive Planning & Utilization

“Optimizing both profitability and reliability will drive significant value to our business, whilst maintaining and enhancing the quality of our schedules for our customers.”

Andrew Salt
Optimization Manager at easyJet

HaulPLAN assists in tactical and strategic planning so it is allowing us to make quality plans and have directional costing before making decisions either on a daily basis or on a long term basis.”

HaulPLAN User

CSXI has used Optym to analyze our terminal operations with great success on identifying bottlenecks and guiding improvements in the terminal layout and operating plan.

Robert J. Giradot
Director Network Simplification

“In the trucking business, it is easy to lose money if you don’t have the right TMS to manage your business. Axele is more than just perfect. It makes my job easier and tells me exactly what is going on in my business.”

John Ganiev
Owner, Dream Transportation LLC 

With SkySYM we will better understand the impact that different network designs have on our operational performance. We are very pleased with the results we are seeing.”

Jeff Borges
Southwest Airlines Senior Manager of Operational Performance 

RouteMAX’s dynamic routing in congested, high-density areas is an important step in optimizing the operation. Because of this optimization solution, Saia planners are able to create dense routes without compromising service quality.” 

Rohit Lal
CIO, Saia

HaulPLAN allows us to be more flexible or agile in our operations planning. In the past when given a task to analyze the impact to our network we only had the time to come up with one plan. With HaulPLAN we are able to test various scenarios to find the best one. It also shows us operational improvements that would take us days to go through that amount of data to uncover.”

HaulPLAN User

“Optym has helped BNSF save double-digit million dollars a year in operating expense and reduced the time to create, evaluate, and implement design changes from weeks to days with fewer design personnel.”

John Orrison
AVP – Service Design, BNSF Railway

“Our relationship with Optym has been a partnership where we are working together to develop new tools to enhance our unique and complex network optimization capabilities.”

Adam Decaire
Senior Director, Southwest Airlines 

“HaulPLAN has endless possibilities to improve service, throughput, cycle, optimization, and costs.”

HaulPLAN User 

“Since LSR (Locomotive Shop Router) went into production, the number of past-due-Q locomotives has dropped from 30-50 locomotives per day to only 5-10 per day, and there is a more even flow of locomotives to shops. Not only do we believe that this project has saved at least 20 locomotives, it has also improved overall shop productivity.” 

Bernie McCall
AVP – Network Operations and Locomotive Management, CSX Transportation